Unlimited user accounts
Create as many accounts as you need. With 10 channels, up to 10 people work at the same time.
Business
Remote support and remote access for teams.
Help people with a support code, keep an eye on devices in the web console and pay only for workstations in use at the same time.
How remote support works with DeskRanger.
Get the code
Your customer opens DeskRanger and reads you the nine-digit support code.
Wait for consent
Your customer sees who wants access and what is allowed, and confirms on their own device.
Help, visibly and stoppable
A red frame on the device shows that someone is working. Your customer can end the session at any time.
You pay for what runs at the same time.
A channel is taken as soon as you start a remote connection from a device. On Team you work on up to ten devices at once through it. When your last connection ends, the channel is free again. Just being signed in takes no channel.
Up to 10 devices per channel
From one workstation you open up to 10 devices at once, for example for rollouts or parallel maintenance. Pro allows 5.
One workstation, one channel
If the same person works on a Mac and a Windows PC at the same time, that takes two channels. As long as channels are free, that’s fine.
Never cut off mid-session
When every channel is in use, no further workstation can start a session for now. On workstations that are already active you can connect more devices up to your plan’s limit. DeskRanger never ends a running session because of a limit.
Example: 100 user accounts and 10 channels. Up to 10 people are active at once, each with up to 10 devices.
Why DeskRanger?
No commercial-use detection. Free can also be used for work within its limits.
Help with a support code
The other person reads you a short support code and confirms the session visibly on their own device. They can end it at any time.
Browser access
Connect right in the browser, with nothing to install and the same end-to-end encryption as in the app. Browser sessions are confirmed by the person at the device.
Device information
See CPU, memory, storage and versions. Query your own devices without starting a screen session.
Groups & favorites
All your devices at a glance: groups, favourites, search and live status. DeskRanger finds devices on the same network by itself.
Coming soonTeams & roles
Look after devices together and set responsibilities: shared groups, tiered roles and channels for the whole team.
Coming soonAccess policies
Decide who may reach which devices, with rules for files, clipboard and unattended access.
End-to-end encrypted
Session content stays between your devices. Our servers cannot read it in cleartext.
You decide who gets access.
Help by support code and consent. Running sessions are always visible on the device.
More channels or special requirements?
Planning DeskRanger for a large organization? We tailor Enterprise to your requirements: channels and users, sign-in and policies, hosting and contract terms.