Why you sign in
The person sees your name in the request. That way they recognise you, and scammers have a harder time.
Give help
How to help someone with their computer.
Parents, friends or customers read you a number, agree, and you see their screen. Free and end-to-end encrypted.
www.deskranger.app/get-helpThe other person does not have DeskRanger yet? Send them this link by WhatsApp, text or email. It explains everything in three steps.
Sign in briefly
Open DeskRanger and choose “Give help”. So the other person sees who is helping, you sign in with a free account.
Enter the number
Type in the 9 digits the other person reads out to you.
Connect
Tap “Connect”. They agree, then you see and control. A red frame shows them the whole time that you are there.
Afterwards you can do more
Send files, type a password straight into the session or look after your parents' devices for good.