Everyone sees when someone is working
A red frame on the device shows every running session. Anyone on site can end it at any time.
Business · Industry & manufacturing
Service at the machine, without the business trip.
Service technicians help at the operator PC on the customer’s site with a support code, visible to everyone there. Windows on the line, the Mac in the office, the iPad on the shop floor: all in one app.
Typical situations
Fault on line 2
The shift supervisor reads out the support code at the operator PC and confirms. Your service technician sees the machine’s screen without travelling.
Operator PCs at a glance
Your own computers on the shop floor with live status, groups per line and favourites for the key machines.
Reaching controller web interfaces
Reach services behind a device, such as a controller’s web interface, without a VPN and without port forwarding.
What matters to you
Windows and RDP
DeskRanger runs on Windows. Open existing computers with Remote Desktop in the same app.
No inbound ports
Devices connect directly or through a relay in the EU. No inbound port has to be opened in the company network.
The right plan
Our recommendation
Team
Team for service: as many channels as technicians connected at the same time.
Example: 2 channels for a team of 6 people cost €199.80 a year, excl. VAT.
Launch prices: Free and Pro incl. VAT, Team excl. VAT · Available to book soon. Final terms follow when sales start.
Try it with your team.
Download it free, connect your devices and solve your first support case. Our sales team is there for questions about channels and contracts.