Business · Medical practices & healthcare

Remote maintenance for your practice. Encrypted from device to device.

Whether at reception or in the treatment room: help arrives with a support code, without a call-out. Screen, input and files are end-to-end encrypted; our servers cannot read them.

End-to-end encryptedSupport code482 913 075
Sample view with made-up names

Typical situations

  1. Reception is stuck, the waiting room is full

    Your receptionist reads the support code to your IT support and confirms on the device. Help starts right away, with no one having to drive over.

  2. Maintenance when the practice is closed

    Your own practice computers stay reachable, even after a restart and at the login window. Updates happen at lunchtime or in the evening.

  3. The screen at the front desk stays dark

    In privacy mode the local screen is dimmed while someone works remotely. Whoever stands at the desk sees nothing. The session stays visible and can be ended.

What matters to you

No content on our servers

Sessions run directly between devices or through a relay in the EU that only forwards encrypted data.

No access without consent

Anyone helping with a support code needs a confirmation on the device. A red frame shows every running session.

For Mac and Windows

Windows practice computers, the Mac in the office, the iPad in your bag: all in one app.

Whether DeskRanger fits your data-protection and professional duties is for you and your data protection officer to decide. What we store and what we don’t is set out openly in our privacy policy and on the security page. Privacy · Security

The right plan

Our recommendation

Pro

Pro is enough for most practices: up to 50 devices, 5 at once and access in the browser.

Launch prices: Free and Pro incl. VAT, Team excl. VAT · Available to book soon. Final terms follow when sales start.

Try it with your team.

Download it free, connect your devices and solve your first support case. Our sales team is there for questions about channels and contracts.